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2004
National Conference on Community Based Access to Justice
Volunteers, Partners and Technology
CONFERENCE MATERIALS
- Conference Manual - Body
- Conference Manual - Appendix 1: Sample Forms Intake
- Conference Manual - Appendix 2: Sample Forms Training
- Conference Manual - Appendix 3: Articles and Sample Forms - Communicating With Client (1.13 MB)
- Conference Manual - Appendix 4: Using Non-Attorney Volunteers To Follow-Up With Clients To Determine The Outcomes Of Their Legal Matters (1.73 MB)
- Conference Manual - Appendix 5: Developing an Internet Volunteer Program (1.16 MB)
- Conference Manual - Appendix 6: Instruction Manual For Volunteers
- Conference Manual - Appendix 7: Ethics
- Conference Manual - Appendix 8: Resources To Assist Spanish-Speaking Customers
- Conference Manual - Appendix 9: Pro Se Resources Links
Welcome by California Chief Justice Ronald M. George
...And Access to Justice for All: The Potential of Community Connection, Volunteerism and Technology - Richard Zorza
Examples of Programs Using Partnerships, Volunteers and Technology to Provide Community Based Services
- Who Are We? A Fresh Approach: High Tech/High Touch - SeniorNavigator.com
- Helping Pro Se Litigants to Help Themselves - Ayn Crawley
- The Alaska Court System's Family Law Self-Help Center(PPT)
- The Alaska Court System's Family Law Self-Help Center Flyer
- Marin Self-Help Center Pictures
Law Libraries - Reaching Out to the Community
- California's 24/7 Reference Service: Ask a Law Librarian via Live Chat - Council of California County Law Librarians
- Reaching Untapped Networks, Partners in Knowledge: Legal Services Websites and Libraries - Ayn Crawley
- "Ask a Law Librarian" Examples
- Public Law Center: Confidential Intake Form - Superior Court of California, County of Nevada
- Public Law Center Statistics March 15, 2001 - February 28, 2002 - Superior Court of California, County of Nevada
- Public Law Center Statistics July 2003 - June 2004 - Superior Court of California, County of Nevada
- Toward Equality of Access: The Role of Public Libraries in Addressing the Digital Divide
Self-Help Centers - Using Technology to Enhance Services
Technological Resources Supported by Hotlines
- Intake Questions - Katherine Alteneder
- Unlawful Detainer Assistance Program - Clare H. Maudsley
- Hotline Newsgram - The Women's Law Center of Maryland, Inc.
Expanding Services Through Video Conferencing
Partnerships with Community Agencies
Hands-On Technology Session
Introduction to the Use of Volunteers
Ethics and the Difference Between Legal Information and Legal Advice
- Ethics Issues (PPT) - John Greacen and Richard Zorza
- May I Help You? Legal Advice vs. Legal Information - Judicial Council of California, Administrative Office of the Courts
- Judicial Techniques for Cases Involving Self-Represented Litigants
- Rebecca A. Albrecht, John M. Greacen, Bonnie Rose Hough, and Richard Zorza
- Court Clerks Office: Signage - Judicial Council of California Approved Form
Using Volunteers - Recruitment, Traning, Supervision
- EDC Intake Form - Tiela Chalmers
- LARC Attorney Memorandum - Tiela Chalmers
- LARC Interviewer Form - Tiela Chalmers
- LARC Tips/Notes for Interviewers - Tiela Chalmers
- LARC Legal Demographics 2003 - Tiela Chalmers
- San Francisco Unified Family Law Self-Help Center Window Questionnaire - Tiela Chalmers
Evaluation Overview
- Evaluation (PPT) - Bonnie Hough
- Self-Represented Litigant Program: In Court Observer Form - John Greacen
- Self-Represented Litigant Program: Judge Observation Form - John Greacen
- Self-Represented Litigant Program: Judiciary Survey - John Greacen
- Self-Represented Litigant Program: Lawyer Survey - John Greacen
- Self-Represented Litigant Program: Customer Satisfaction Survey - John Greacen
- Self-Represented Litigant Program: Self-Represented Litigant Court Exit Survey - John Greacen
- Self-Represented Litigant Program: Staff Survey - John Greacen
- Trial Court Research and Improvement Consortium Executive Program Assessment Tool: Programs to Assist Self-Represented Litigants
- Legal Services Trust Fund Evaluation Toolkit
- Legal Workstation Evaluation Tools
Evaluation Strategies
Law Made Public - How to Teach Public Librarians and Community Groups About Legal Resources
Developing Collaborations with Private Attorneys - Pro Bono and Limited Scope Representation
- "Unbundled" Legal Services: Looking at issues of liability and good practices - Ayn Crawley, M. Sue Talia, Hon. Jane Harper
- Informal National Survey of Ethical Opinions Related to "Discrete Task Lawyering" - Maryland Legal Assistance Network
- www.UnbundledLaw.org Flyer
- Handbook on Limited Scope Legal Assistance published in 2004 by the American Bar Association Litigation Section
- Family Law Limited Scope Representation Risk Management Materials
Possible Funding for Projects
- Web Sites for Grant Seekers - Martha Wright
- Technology Initiative Grants 2004 - Legal Services Corporation
- 10 Tips for Funding Technology - TechSoup
- FAQ: Strategic Grant-Writing for Technology - TechSoup
- Technology Opportunities Program Grant 2004 - Department of Commerce
Miscellaneous Materials
- Resource Information, Brochures, and Educational Materials Available to Self-Represented Litigants and General Public
- The Path to Equal Justice - A Five-Year Status Report on Access to Justice in California
Send questions or comments to: CFCC@jud.ca.gov
