A Report and Analysis of Action Plans Throughout California: Integrating services for self-represented litigants into the court system - June 2003

Full Report (PDF)

Cover

Table of Contents

Acknowledgments

I. Introduction

II. The Action Plans

III. Needs Assessments

1) Access to Legal Information

• Case Types
  
• Size of the Demand for Self-Represented Services in California
  
• Most Helpful Kinds of Services


• Self-Represented Litigants Surveys
  
• Court Staff Surveys
  
• Judicial Surveys

2) Language Access

3) Geographic/Distance Access

4) Self-Represented Litigants' Income

5) Training for Court Staff

6) Settlement Assistance

IV. Program Designs

1) Access to Legal Information and Assistance

• Staffing Self-Help Centers
  
• Service Delivery Methods
  
• Legal Representation Referrals



2) Usability of the Legal System

3) Physical Acess to Courthouse Services

4) Usability of Courthouse Facilities

V. Community Partnerships

VI. Conclusion

Appendix A: Invitation from the Chief Justice

Appendix B: Regional Conference Agenda

Appendix C: County Action Plan Packet

Appendix D: Action Plans Summary Chart

Send questions or comments to: CFCC@jud.ca.gov

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