California Courts: Programs: Equal Access: Service Delivery Models

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Service Delivery Models

This section includes information on a variety of ways to provide services to self-represented litigants including promising practices.

General

Distance Services: Using Telephone, E-mail, and the Web

Law Libraries

General

Steps to Development of an Electronic Resource Directory (Prepared by the Superior Court of California, County of Kern ).

Expanding Family Law Services to Self-Represented Litigants

Alternative Dispute Resolution (ADR) and Self-Represented Litigants

Marin Self-Help Center Pictures

Unlawful Detainer Assistance Program (PDF, 112 KB) - Clare H. Maudsley

Who Are We? A Fresh Approach: High Tech/High Touch (PDF, 121 KB) - SeniorNavigator.com

How to Design and Establish a Technology Based Self-Help Legal Center - Wayne Moore

Legal Services Corporation Resource Library - Projects

Manual for Legal Services and Pro Bono Mediation Programs (prepared by the American Bar Association )

Service Learning Trip : Public Interest Clearinghouse (PIC) Equal Justice Works AmeriCorps attorneys and law students from all over the state working at LAAC member organizations and court-based self-help centers to help litigants represent themselves in court. Courts, especially rural courts, are encouraged to contact PIC if interested in a service learning trip.

Distance Services: Using Telephone, E-mail, and the Web

The Alaska Court System's Family Law Self-Help Center (PPT, 56 KB))

The Alaska Court System's Family Law Self-Help Center Flyer (PDF, 106 KB)

Hotline Newsgram (PDF, 319 KB) - The Women's Law Center of Maryland, Inc.

Some important things to remember with every call (DOC, 50 KB) (prepared by the Alaska Court System )

Screening Questions (DOC, 36 KB) (prepared by the Alaska Court System )

Steps to Go Through With Callers (DOC, 20 KB) (prepared by the Alaska Court System )

Paternity & Child Support: Next Step Checklist (DOC, 30 KB) (prepared by the Alaska Court System )

FAQs About Visitation Plans and Child Support in Protective Orders (DOC, 40 KB) (prepared by the Alaska Court System )

How to Prepare Your Exhibits, SHC-1084 (PDF 117 KB) (prepared by the Alaska Court System )

Introduction to Getting an Exhibit Admitted into Evidence (DOC, 22 KB) (prepared by the Alaska Court System )

Offer of Proof - Witness (DOC, 18 KB) (prepared by the Alaska Court System )